Perflexing is right. Intriguing maybe. The best slide was # 67. 'The library is a human organization.' We've been told from upper management that we don't use the word
"no." Keeping signage positive is something we have been trying to do for awhile now. We've started reviewing our policies and procedures, especially now with our new circulation system.
I've got a great team at my location and I use their expertise all the time. The county as a whole has some great team members as well.
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